How often do we take the process of conveying an idea across for granted? Ideas are now being transmitted via internet and social media in split seconds. Can you recall those embarrassing moments when the auto correct or dictionary on your smart devices spelled out words that you would have never intend to say? Well...don't we all brush these silly mistakes aside and once again get busy clicking and tapping away.
When things taken for granted forms a habit, it gives birth to communication mishaps, Communication on the other hand may seem like a long word to many of us. Some may even feel bombarded with the terms like "Effective Communication" and "Workplace Communication". Now let's take things up to the next level people; how about "Critical Communication"?......I sense long pauses.
I so know that I have stirred some chaos in your ever challenging life. I am not here to make things worst my friends, perhaps let me shed some light on just a thing or two you and I do daily - communicate.
We all are well aware of the fact that, communication is always 2 ways. When a message is encoded to be delivered it must be decoded by the receiving party on the other end. Nowadays our receiving party may even share what was communicated to extended recipients.
Below is a very basic communication model/process:
The Communication Process
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Let me breakdown this process a little further for your understanding, a typical communication process has not 1, not 2 but 7 major elements.
We have the:
1. Sender - A person that intends to convey a message
2. Encoding - Conversion of subject matter into symbols, words, action or picture etc.
3. Message - Idea/subject matter (opinion,feeling,attitude,directions or suggestion etc.)
4. Communication Channels - mode/channels the subject matter is transmitted
5. Receiver - A person that receives the intended message
6. Decoding - the action of converting the message in the best form intended
7. Feedback - A reinforcement process to indicate message conveyed was well received.
Notice, there is something special about encoding and decoding. When a message is sent it gets encoded by the sender and decoded by the receiver. When the receiver gives feedback, the feedback now gets encoded on the receiver's end and decoded on the sender's end.
Ever wondered, why at times this simple yet dynamic process may not give us the end results that we wanted? The simple answer to this are the noise that occur during the transmission - while communicating. In my next post, we will look at some of the common barriers (noises) in communication. Stay tuned :)
The Communication Process
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